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Muse laser cutter canada8/20/2023 They are deceptive in their business practices.ĥ. I no longer trust or want to work with this company and want a refund. The delays caused by their faulty manual cause me to have to deal with it as a problem far longer than should have been necessary, which caused me to not be able to return it within their 30 day timeframe.Ĥ. Had they provided correct information in the manual, I would have known sooner that the machine was defective and could NOT be successfully set up.ģ. This resulted in a huge delay as I tried to sort this out. The manual for this machine is not accurate and I had to call several times to get the correct information.Ģ. I have already returned the machine and nothing they ever promised me has come to pass.ġ. Please help me share my emails and text messages to show how ***** is a fraud. My finance company paid $11k for my Titan and now I have 2 machines sitting bricked, hence I don't want the PS20 I just want to be paid storage fees after housing it for 5 months, ***** response is that **** was stealing and I have stolen equipment. Well that's when all the threats via emails, phone calls and text from ***** *********** did exactly what he said he'd do he reported my system stolen because he doesn't want pay storage or make it right with me. I let them know I'll send it back but I need to paid storage fee's it was abandoned, since I'm in ********** I have rights. Last communication with me was Decemfast forward to April 6th, 2023 they call me and ask for the PS20, I've been storing it and have it insured while its sitting in my workshop. My Titan finally shipped and I was to send back the PS20, I put it back in the crate and RL Carriers never picked it up. Apparently an employee named **** sold me a Muse Titan last October but sent me a PS20 in the meantime since they were building my unit. Can someone please reach out to me immediately I have ***************** in emails saying he was going to report my machine stolen in his system.
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